Most of our DVDs are region 1 or region 0. If you are in the USA or Canada, all of our DVDs will play fine in your DVD player.
If you live outside the US or Canada, make sure the DVDs you select are formatted for Region 0 (All Region DVDs).
If the region code is not specifically listed on the product page, then assume region 1.
So why won't that foreign DVD play at home? It has nothing to do with PAL or NTSC. It has to do with Region Codes. DVD movies are coded by region so that movie studios can control where in the world their movies can be viewed.
Similarly, hardware manufacturers encode DVD players for the regions where they are sold. In other words, the disc you bought in Japan - coded only for region 2 - won't play on your region 1 coded DVD player.
So look to see what region a DVD is coded for before buying it. And look at what region your DVD player is set up to play.
DVDs cannot be returned due to incompatability with DVD players.
Also be aware that some DVD players do not play DVD9 discs. A Thief in the Night DVD is the only DVD9 disc we are aware of that has had problems playing on international DVD players.